Privacy Policy

At IndexBotanica, accessible at indexbotanica.de, the privacy of our customers is of utmost importance. Here you can find how we collect, use, and protect your personal information in compliance with the General Data Protection Regulation (GDPR) and the Federal Data Protection Act (BDSG).

Information We Collect

We collect information you provide directly, such as your name, email address, shipping address, and payment details when making a purchase, as well as 
automatically collected information, such as cookies and browsing data.

Legal Basis for Data Processing

We process your personal data based on:

  • Contractual necessity (to process and deliver your purchases)
  • Consent (for sending promotional communications, if consented)
  • Legal obligations (to comply with tax and commercial regulations)

 

Cookies and User Rights

We use cookies to enhance your browsing experience. Cookies are small files stored on your device. You can choose to refuse the use of non-essential cookies through your browser settings or when accessing our site. You have the following rights regarding your personal data:

  • Right to access and rectify data
  • Right to deletion (“right to be forgotten”)
  • Right to restrict processing
  • Right to data portability
  • Right to withdraw consent at any time
  • Right to lodge a complaint with the data protection supervisory authority

 

Data Transfering and DPO

If we transfer personal data outside the EEA, we ensure such transfers are protected by appropriate safeguards, such as the Standard Contractual Clauses approved by the European Commission.

If you have any questions or concerns about how your data is processed, you can contact our Data Protection Officer (DPO) by sending an email to hallo@indexbotanica.de.

Back to Home
We use cookies to improve your experience on our website. By browsing this website, you agree to use of cookies.
Accept More info